six6s partner Privacy Policy

This Privacy Policy ("Policy") applies to the website and related services operated by six6s partner. By registering on this platform, using any service, or managing an account, you are considered to have accepted the terms of this Policy. For more details on six6s partner's overall terms of service and user responsibilities, please read our Terms and Conditions page.

1. Applicability and Scope

This Policy applies to the six6s partner website, mobile application, and all related digital services. It remains in effect whenever you access this platform, open an account, manage deposits or withdrawals, or contact customer support.

Third-party payment service providers (such as bKash, Nagad, and Rocket) and game providers have their own privacy policies, which apply on their respective platforms. six6s partner is not responsible for those third-party data policies. You are advised to read their individual policies before using third-party services.

The term "information" used in this Policy refers to any data from which a person can be identified, directly or indirectly. This includes name, mobile number, email address, date of birth, financial transaction details, and device-related information.

2. Data Collection

six6s partner collects user information in several ways. The information collected can be divided into two categories:

2.1 Information You Provide Directly

Information you provide directly during registration, verification, or use of services:

• Full name and date of birth
• Mobile number and email address
• Residential address
• Payment method details (such as bKash, Nagad, or Rocket number)
• Documents submitted for identity verification
• Information provided via support chat or email

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Browsing behaviour on the site, page visits, and click data
• Session duration and usage patterns
• Information collected through cookies and similar tracking technologies
• Transaction history and betting activity

3. Data Use

six6s partner uses the collected information for the following purposes:

3.1 Service Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Applying bonuses and promotional offers
• Managing the VIP program and providing its benefits
• Delivering gaming and betting services without interruption

3.2 Communication and Support

• Sending account-related notifications and updates
• Sending transaction confirmation messages
• Managing 24/7 live chat and email support
• Sending promotional information with your consent

3.3 Security and Fraud Prevention

• Ensuring account security
• Detecting and preventing suspicious activity
• Complying with anti-money laundering regulations
• Identifying violations of the terms of use

3.4 Improvement and Analysis

• Improving platform performance and user experience
• Planning new services and features
• Statistical analysis (not for identifying individuals)

4. Data Disclosure and Sharing

six6s partner never sells your personal information or transfers it to advertisers. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Trusted third parties engaged in operating the platform — such as payment processors, cybersecurity firms, and technology infrastructure providers — may have access to the minimum necessary information. These partners are contractually bound to maintain confidentiality.

4.2 Legal Obligations

In the event of a valid order, summons, or investigation from a competent court or government authority, six6s partner may be legally required to provide information. In such cases, efforts will be made to notify the user to the extent possible, unless prohibited by law.

4.3 Game Studios and Providers

Game providers such as Pragmatic Play, PG Soft, JILI, Evolution, or Spribe may receive the minimum necessary information (such as player ID, bet, and balance data) to manage game sessions. This information is transmitted to their gaming servers and is governed by their own policies.

4.4 Business Changes

In the event of a business ownership transfer or merger, user information may be transferred to the new operator. In that case, the terms of this Policy will remain in force and users will be notified in advance.

5. Cookies and Tracking Technologies

The six6s partner platform uses cookies and similar tracking technologies. These are small text files stored in your browser or on your device.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and keep core services functioning. Disabling these will prevent the platform from working properly.
• Performance Cookies: Used to monitor page load speed, detect errors, and track site performance.
• Functionality Cookies: Remember your language preferences, layout settings, and other profile-related preferences.
• Analytics Cookies: Analyse site usage patterns to help improve the platform. This information is processed in aggregate form.

5.2 Cookie Controls

You can accept, reject, or delete cookies from your browser settings. Keep in mind that disabling essential cookies may affect important site functionality.

6. Security Measures

six6s partner has put in place multiple layers of technical and administrative measures to protect user information.

6.1 Technical Safeguards

• Data transmission secured through SSL (Secure Socket Layer) encryption
• Sensitive information (passwords, financial data) stored in encrypted form
• Regular security audits and vulnerability testing
• Automated monitoring systems to detect unauthorised access
• Firewall and anti-DDoS protection

6.2 Administrative Safeguards

• Only authorised staff have access to sensitive information
• Data protection training is mandatory for all staff
• Data access logs are maintained and reviewed regularly

7. Data Retention Period

six6s partner does not retain personal information beyond what is necessary.

• Active Accounts: Information is retained for the entire duration that the account remains active.
• Closed Accounts: Transaction records may be retained for a specified period after account closure in accordance with financial regulatory requirements.
• Identity Verification Documents: Retained in accordance with regulatory requirements.
• Support Chat and Communication History: Retained for a limited period for dispute resolution and quality control purposes.
• Analytics Data: Statistical data may be kept for an extended period after personally identifiable information has been removed.

When information no longer needs to be retained, it is securely deleted or permanently anonymised.

8. User Rights

six6s partner grants its users certain rights over their own information.

8.1 Right of Access

You may request a copy of the personal information stored in your account. Upon request to support, the information will be provided within a set timeframe.

8.2 Right to Correction

If there is incorrect or incomplete information in your profile, you may request a correction through account settings or by contacting support.

8.3 Right to Deletion

Where there are no legal or regulatory obligations, you may request that your personal information be deleted. Please note that full deletion may not be possible for active accounts or ongoing transactions.

8.4 Opt-Out of Marketing Communications

If you do not wish to receive promotional messages or emails, you can turn off your subscription in account settings or inform support.

8.5 Submitting a Complaint

If you have any privacy-related concerns or complaints, contact six6s partner through support. Our FAQ section may also be helpful for general service questions.

9. Minor Protection

All services of six6s partner are strictly for users aged 21 and above. We do not knowingly collect any information from minors.

Age is verified at the time of registration, and the identity verification process includes a step to confirm age. If a user registers with false information and this is later proven, the associated account will be closed and the information will be securely deleted.

To learn more about responsible gambling, please read our Responsible Gaming guide, which contains a detailed discussion of the risks of excessive gambling and how to address them.

10. Policy Changes

six6s partner reserves the right to amend or update this privacy policy as needed. If changes are made, the "Last Updated" date at the top of the page will be revised.

For significant changes, users will be notified via their registered email or mobile number. Continued use of the platform after any changes will be considered acceptance of the new policy.

If you have any questions about or need clarification on any part of this policy, please contact six6s partner support.

11. Contact

If you have any questions, requests, or complaints regarding this privacy policy, please contact the six6s partner support team through the following methods:

• Live Chat: Chat with us directly 24/7 via the chat button at the bottom right corner of any page on the site.
• Email: [email protected] — you may write in Bengali or English.

Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.